26 days old

227125 PS Associate

Penn Medicine
Yardley, PA 19067
PSA in the Yardley Cardiology Department. The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports thedelivery of high quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceedingpatient satisfaction and financial/operational targets.The PSA is responsible for the arrival and/or departure activities of patients in the practice, managing and handling patientcalls and inquiries, coordinating patient appointments, updating patient insurance/billing information, and performing point ofservice activities.The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/ordepartments may be required.

High School Diploma/GED required; Associates Degree preferred.\n\nand\n\n2+ years Medical office experience, or 4 years of customer service experience. Advanced degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.\n\nMust successfully complete/pass EPIC schedgistration training/tests\n\nRequired Skills and Abilities:\nDemonstrated customer service skills\nDemonstrated interpersonal/verbal communication skills\nBasic computer knowledge and skills\nAbility to speak, read, and, write in English\nAbility to utilize critical thinking\nAbility to multi-task\nExperience using EMR systems (preferred).

Posted: 2019-11-19 Expires: 2019-12-19

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227125 PS Associate

Penn Medicine
Yardley, PA 19067

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