7 days old

2021 Banking Talent Programme HK O&T Citiphone (Contact Centre)

Citigroup
Kowloon
**Description**


Work as a team member in the HK O&T Citiphone (Contact Centre) team providing support to HK O&T with core duties including:


+ Assist with cross functional projects and assist with multiple quality assurance initiatives.

+ Contribute to the development of new techniques and processes by utilizing industry specific subject matter expertise

+ Negotiate and advocate for new techniques and process improvements through advice, counsel and facilitation

+ Evaluate and provide solutions to moderately complex issues that have substantial potential impacts

+ Provide intermediate assistance across areas of the company's customer service function


**Qualifications**


+ University graduate preferably in Business Administration

+ Strong interpersonal and communication skills to deal with a wide range of staff levels and roles

+ Strong Microsoft Excel and PowerPoint

+ Work well in a team, dependable, able to deliver results and think strategically

+ Organized and able to plan, prioritize and execute tasks in a timely manner


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**Job Family Group:**


Management Development Programs

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**Job Family:**


Intern

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**Time Type:**


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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .


View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .


View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .


View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Categories

Posted: 2022-05-13 Expires: 2022-06-12

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2021 Banking Talent Programme HK O&T Citiphone (Contact Centre)

Citigroup
Kowloon

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