24 days old

101002 Operations Analyst

Penn Medicine
Philadelphia, PA 19104
Provides pointed operational, business process, workflow, and data analysis consulting services to Practice Managers, Clinical Division Administrators, Directors of Operations, Service Line COOs, and Senior Executive Leadership across more than 200 Practices across the Clinical Practices of The University of Pennsylvania (CPUP). Conduct Practice Operations Assessments in concert with departmental and senior leadership and participate in committees engaged in process improvement initiatives within our outpatient faculty practice organization. Analyze workflows and contribute to the team's ability to provide meaningful advice to leadership through its efforts to improve cost effectiveness and increase operational efficiency at the departmental and Ambulatory Services levels.Accountabilities¢\tCoordinate, plan, develop and implement procedures and projects to support the department using an understanding of procedures and systems employed in assigned areas¢\tIdentify and analytically support opportunities for improved services, controlled expenses, increased volumes, improved profitability, and positive patient experience through the design, development and implementation of programs that are customized for the unique needs of our clients. Develop operating goals including standards of performance and methods of monitoring and appraising functional unit performance, and control systems for operational management and resource control.¢\tSupport and facilitate cross-functional unit committees addressing organizational operating policies and procedures and program planning by providing staff support for functional unit administrator committees and project teams.¢\tAssess status or problems and develop plans of action for proposed changes and outcomes in concert with the client and the CPUP Operations Team in alignment with the goals and objectives of senior leadership.¢\tDevelop and maintain records, reports and provide decision support to senior leadership.¢\tCoordinate programs and special projects both independently and cooperatively with staff ensuring completion of projects in a timely fashion.¢\tServes as internal consultant for development of departmental priorities, budgets and volume variances.¢\tRoll out scheduling and registration-related projects to the CPUP practices, which includes an outcomes driven approach to work planning, overall project management and ongoing monitoring. Support new practice and physician set-up (e.g. master schedule development, protocols, dictionary work). ¢\tPerforms duties in accordance with Penn Medicine and entity values, policies, and procedures¢\tOther duties as assigned to support the unit, department, entity, and health system organization

Practice management/operations experience, Bachelor's required, Master's preferred.

Posted: 2019-11-19 Expires: 2019-12-19

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101002 Operations Analyst

Penn Medicine
Philadelphia, PA 19104

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