1+ months
2018-03-152018-05-04

Training Instructor, CRM Therapies

Abbott
Austin, TX

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

We are seeking an experienced, high caliber Training Instructor.  Responsible for designing, implementing and executing educational programs for Abbott Cardiac Rhythm Management field representatives. The Training Instructor will have a thorough understanding of the customer, their needs and the evolving marketplace to ensure sales and clinical representatives are effective in selling to and supporting our customers with Abbott CAHF (Cardiac Arrhythmia & Heart Failure) solutions.  They will be instrumental in ensuring the field organization is prepared to not only engage customers on the features and clinical elements of our products, but also on the financial, operational and strategic aspects of our technologies.  This self-starter will not only be critical in designing new curricula, but will be instrumental in developing new and innovative ways to deliver the curriculum following best-practices in adult learning within assessed constraints.      
 
Each employee can make a difference at Abbott and has the power, either individually or as a team, to influence the success of the company. We are team-oriented, fast-paced and progressive. We value people with great ideas who partner with others both internally and externally to take action and accomplish goals.
 
Impact this role will have on Abbott:

  • In collaboration with multiple stakeholders (Education, Marketing, R&D, Sales, etc.), develops,

    Implements, and executes new employee and continuing education for Abbott employees on CRM therapy product technologies and sales best practices within classroom settings and/or other remote modalities.

    • Develops, implements and executes curricula and training content to the field through multiple channels to build field competence in the following areas to drive sales effectiveness: clinical competence, technical knowledge, customer understanding, Abbott healthcare economic strategies, resource utilization and selling ability.
    • Mentors new and junior Clinical Instructors.
    • Develops metrics to assess effectiveness of educational programs and quickly implements changes to educational programs if needed.
    • Engages field organization through periodic visits to understand the current selling, competitive, clinical and healthcare environment and makes necessary changes to the curriculum to ensure employees are adequately trained.
    • Oversees the process to ensure training materials and delivery strategies are updated and relevant to the needs of our internal and external customers through collaboration with Product Division, Marketing, Education and Sales peers.
    • Ensures comprehensive course materials are maintained online and other technology modalities.
    • Maintains an in-depth knowledge of Abbott products, therapies, customers and business objectives to develop, implement and execute continuing education programs for Abbott representatives.
    • Updates all education programs on a continuous basis.
    • Maintains an organized and properly equipped education center.
    • Resolves issues and meets project deadlines.
    • Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
    • Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
    • Performs other related duties and responsibilities, on occasion, as assigned
       
      Your experience(s), education and knowledge will further expand Abbott’s marketplace success:
    • Bachelor’s Degree in Electrical/Electronic Engineering, Biomedical Engineering, Life Sciences Business, Management or equivalent degree.
    • 3+ years training experience in Cardiac, or equivalent sales, marketing and clinical experience.
    • Ability to apply the fundamental concepts and practices to conduct needs assessment and design training programs.
    • Understanding and expertise in the technical aspects and application of current and new products in Therapy area.
    • Affinity for and experience in educating others.
    • Demonstrated ability to simplify and explain complex topics effectively and experience developing others.
    • Excellent computer and software skills (experience with Microsoft Office or Adobe Creative Cloud required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
    • Excellent presentation and interpersonal skills.
    • Excellent technical aptitude.
    • Ingenuity and willingness to develop creative solutions to complex problems within defined constraints.
    • Ability to work in a highly matrixed and geographically diverse business environment.
    • Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
    • Ability to leverage and/or engage others to accomplish projects.
    • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
    • Multitasks, prioritizes and meets deadlines in timely manner.
    • Strong organizational and follow-up skills, as well as attention to detail.
    • Ability to travel approximately 40+%, including a potential for international.
      Job Family: Marketing Support
      Division: CAHF Cardiac Arrhythmias & Heart Failure
      Travel: Yes, 25 % of the Time
      Medical Surveillance: No
      Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

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Training Instructor, CRM Therapies

Abbott
Austin, TX

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Training Instructor, CRM Therapies

Abbott
Austin, TX
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