15 days old

Technical Sales Support Prof.

Spring House, PA
**Technical Sales Support Prof.**

Locations:Spring House, Pennsylvania

Job Family: Sales


English (US)

**Job Description**

**Division:** Process Industries and Drives

**Business Unit:** Process Automation

**Requisition Number:** 219068

**Primary Location:** United States-Pennsylvania-Spring House

**Assignment Category:** Full-time regular

**Experience Level:** Entry level

**Education Required Level:** Associate's Degree / College Diploma

**Travel Required:** 10%

**Division Description:**

**Division Description:**

Siemens is a

global technology powerhouse that has stood for engineering excellence,

innovation, quality, reliability and internationality for more than 165

years. As a global technology company, Siemens is rigorously leveraging the

advantages that this setup provides. To tap business opportunities in both

new and established markets, the Company is organized in nine Divisions:

Power and Gas, Wind Power and Renewables, Energy Management, Building

Technologies, Mobility, Digital Factory, Process Industries and Drives,

Healthcare and Financial Services.

The Siemens

Process Industries and Drives Division helps manufacturers measurably

increase productivity and improve time-to-market with our innovative,

integrated technology and services. We support our customers in continuously

improving the reliability, safety, and efficiency of products, processes and


For more

information, please visit: http://www.siemens.com/businesses/us/en/process-industries-and-drives.htm

**Job Description:**

**Siemens US Talent Acquisition**

**SiemensUS Talent Acquisition**



will work in Siemens Instrumentation technical support department. Key responsibilities are to diagnose product

related issues and troubleshoot customer symptoms to a level that exposes root-cause

failure. Technical support events are to

be documented using Siebel Assist software.

Additionally, technical expertise will be utilized to effectively

resolve product related issues as they appear in other parts of the business,

i.e. production and engineering.


+ Successfully appliesknowledge of fundamental concepts, practices, and procedures of particular areaof specialization

+ Transcribe pertinenttechnical support events using Siebel Assist software

+ Effectively communicatetechnical and troubleshooting procedures via phone and email

+ Provide technical supportin a professional and courteous manner.

+ Maintain and exceed afavorable customer satisfaction level of 90%

+ Expand product knowledge asnew features and products become available

**RequiredKnowledge/Skills, Education, and Experience**


degree or equivalent technical education in related discipline.


of successful experience in related field and demonstration of key

responsibilities and knowledge as presented above can be substituted for formal

education. Advanced degree MAY be

substituted for experience, where applicable.


Applicants must be legally authorized for employment in the Unites States.

**PreferredKnowledge/Skills, Education, and Experience**

+ Associatesof Science degree

+ 2years experience with process control applications

+ Proficientwith Windows operating systems and Microsoft Office applications


**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


  • Engineering
  • Financial Services
  • Legal
  • Manufacturing / Production
  • Sales / Business Development

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Spring House, PA

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Spring House, PA

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