8 days old

STD Unit Leader

Aurora, IL
**Job Location:** United States : Aurora : Illinois

**Role Value Proposition:**

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will be responsible for investigating group disability claims and making determinations on claims settlement within authorized guidelines.

**Key Responsibilities:**

+ Supervises team of claim specialists.

+ Manages workflow; screens and distributes work based on skill level.

+ Ensures adherence to performance standards, resolves client service issues, and maintains data integrity.

+ May review, record, and analyze data to make claims settlement determination

+ Investigates group disability claims and makes determination on claims settlement within authorized guidelines.

+ Performs other related duties as assigned or required.

**Essential Business Experience and Technical Skills:**


+ Bachelor's degree or equivalent business experience.

+ 5+ years of experience in claims or customer service.


+ Working knowledge of FMLA/Disability/Leave procedures.

+ Familiarity with STD regulatory requirements.

+ Strong customer satisfaction focus.

**Business Category**

Operations : Claims

**Number of Openings**


**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**

Requisition #: 93479


  • Customer Service
  • Engineering
  • Legal

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

STD Unit Leader

Aurora, IL

Share this job

STD Unit Leader

Aurora, IL

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast