1+ months

Sr. Homeowners Field Adjuster

Los Angeles, CA
**Job Location:** United States : California : Los Angeles

**Role Value Proposition:**

This position supports Metlifes core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the homeowners claim process while working together on process improvements with the customer at the center of all our decisions.

**Key Responsibilities:**

+ Interviews insureds, claimants and other parties to determine the facts of the claim.

+ Creates and documents claims file to comply with company guidelines and state regulations.

+ Reviews factual information to determine coverage and/or liability of all parties to the claim.

+ Determines value of the claim considering depreciation and actual cash value, negotiates and commits to the settlement, and moves claim to closure.

+ Resolves complaints, and participates in arbitration and/or grievance procedures.

+ Recommends subrogation and/or SIU referral.

+ Manages pending claims to meet company quality criteria.

+ Prepare detailed repair estimates for dwelling and personal property damage

+ Performs other related duties as assigned or required.

**Essential Business Experience and Technical Skills:**


+ 2-5 yrs. Home owners claims experience

+ Experienced with claims estimating software.

+ Customer Oriented

+ Strong attention to detail

+ Ability to organize and prioritize tasks

+ Must be a self-starter and have the ability to work independently

+ Excellent verbal and written communication skills

+ Must be able to travel for CAT duty 1-4 times per year for up to 3 weeks per tour

+ Ability to pass MVR check

+ Ability to climb a ladder and comfortably assess roof damage on slopes up to 7/12 pitch

+ Large loss claims will require the ability to travel up to 40%


+ Bachelors Degree

+ Residential construction experience

+ 5 plus years of Homeowners claims experience

+ Xactimate experience

+ Large loss claims experience

**Business Category**

_< MetLife P&C Claims >_

**Number of Openings**


**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

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Sr. Homeowners Field Adjuster

Los Angeles, CA

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Los Angeles, CA

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