1+ months
2018-01-182018-03-10

Sr Homeowner Field Adjuster

MetLife
Peoria, IL
**Job Location:** United States : Illinois : Peoria























**Role Value Proposition:**











This position supports Metlifes core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the homeowners claim process while working together on process improvements with the customer at the center of all our decisions.























**Key Responsibilities:**























+ Interviews insureds, claimants and other parties to determine the facts of the claim.



+ Creates and documents claims file to comply with company guidelines and state regulations.



+ Reviews factual information to determine coverage and/or liability of all parties to the claim.



+ Determines value of the claim considering depreciation and actual cash value, negotiates and commits to the settlement, and moves claim to closure.



+ Resolves complaints, and participates in arbitration and/or grievance procedures.



+ Recommends subrogation and/or SIU referral.



+ Manages pending claims to meet company quality criteria.



+ Prepare detailed repair estimates for dwelling and personal property damage



+ Performs other related duties as assigned or required.























**Essential Business Experience and Technical Skills:**



































Required:











+ 2-5 yrs. Home owners claims experience



+ Experienced with claims estimating software.



+ Customer Oriented



+ Strong attention to detail



+ Ability to organize and prioritize tasks



+ Must be a self-starter and have the ability to work independently



+ Excellent verbal and written communication skills



+ Must be able to travel for CAT duty 1-4 times per year for up to 3 weeks per tour



+ Ability to pass MVR check



+ Ability to climb a ladder and comfortably assess roof damage on slopes up to 7/12 pitch























Preferred:











+ Bachelors Degree



+ Residential construction experience



+ 5 plus years of Homeowners claims experience



+ Xactimate experience























**Business Category**











_< MetLife P&C Claims >_



































**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**











**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

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Sr Homeowner Field Adjuster

MetLife
Peoria, IL

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MetLife
Peoria, IL
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