17 days old

Sr Business Procedures Cons II

Charlotte, NC
**Job Location:** United States : Charlotte : North Carolina **Alternate** **Job Location:** United States : Warick : Rhode Island; Dayton : OH

**Role Value Proposition:**

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will lead the effort to develop and implement new or revised processes, procedures, initiatives by taking projects from original concept through final implementation.

**Key Responsibilities:**

+ Oversees the implementation of very large/critical corporate initiatives, typically spanning the entire organization or include various and distinct LOBs.

+ Leads and motivates project team members that are not direct reports that may span the entire organization.

+ Conducts complex research and analysis to quantify business opportunities and issues and develops formal recommendations for presentation to management.

+ Oversees complex corporate initiatives that include various phases and large cross functional project teams.

+ Develops detailed work plans, schedules, project estimates, resource plans, and status reports.

+ Runs project meetings and is responsible for project tracking and analysis.

+ Provides updates to senior leadership regarding project status and the application and implementation of new or revised procedures, processes, and/or initiatives.

+ Designs, implements, and monitors the progress of initiatives, milestones, and budgets to ensure timeliness and deliverables are met.

+ Manages critical relationships with consultants and vendors, internal end users, and business customers/leadership.

+ Provides information and/or training to end users to help resolve inquiries related to assigned processes, procedures, and/or initiatives.

+ Defines project scope and objectives.

+ Develops detailed work plans, schedules, project estimates, resource plans and status reports.

+ Performs other duties as assigned or required.

**Essential Business Experience and Technical Skills:**


+ High School diploma

+ 10+ yrs. of related work experience.


+ Bachelors degree

+ 12+ yrs. of related work experience.

+ Strong customer satisfaction focus.

**Business Category**

Operations : Process Improvement


Up to 15%

**Number of Openings**


**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**

Requisition #: 94696


  • Engineering
  • Legal

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Sr Business Procedures Cons II

Charlotte, NC

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Charlotte, NC

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