22 days old

Sr. Business Analyst

Cary, NC
**Job Location:** United States : North Carolina : Cary

**Role Value Proposition:**

This role will be critical in developing tools and insights that demonstrate organizational value driven by sales and serving platform investment and utilization. This person will be responsible for supporting the Digital Sales and Service Integration team with timely Reporting/Dashboard/Scorecard solutions along with analytical support that drives financial and operational effectiveness. The role will be involved in the design & development of new metrics, performing advanced analytics and improving controls. This person must have a proven track record influencing operational improvements through identification and analysis of data that supports data-driven decision making.

**Key Responsibilities:**

+ Provide daily/weekly/monthly reports, dashboards, scorecards, and KPIs to Operations teams

+ Provide insights/root causes for business performance

+ Identify new operational and process opportunities.

+ Manage full analytics lifecycle starting from identifying opportunities, understanding business requirements, collecting / analyzing data, validating and making recommendations

+ Strong Analytical skills with the ability to research data issues and calculation validation

+ Provide clear, concise, ongoing communications to the organization regarding performance and forecasted impacts

+ Manage and deliver ad hoc reporting requests

+ Analyze existing complex systems to understand and document data elements, relationships, data flow, dependencies and their related interfaces

+ Create queries to provide ad hoc reports, analysis, and datasets based on business needs

+ Design / Develop Customized Reports / Dashboards

+ Present analyses / recommendations in verbal and written form to a wide audience that is clear, concise and easy to understand

**Essential Business Experience and Technical Skills:**

+ Business acumen with strong understanding of operational analysis and performance management

+ Strong analytical, interpretive and problem solving skills, which require interpreting large amounts of data and its impact in both operational and financial areas

+ Strong written and verbal communication skills

+ Able to interact professionally with peers, SMEs, developers and management

+ Experience building dahsboards, scorecards and KPIs that enable critical analysis of business outcomes

+ Demonstrated ability to use good judgment and logical reasoning

+ Creative problem solving skills in a fast paced environment

+ Strong attention to detail

+ Able to manage competing priorities and deliver on time results


+ Bachelors Degree in Finance, Business Administration, Operations or other related fields

+ 6-8+ years of related work experience

+ Strong written and verbal communication skills

**_At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers._**

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**

Requisition #: 94145


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Sr. Business Analyst

Cary, NC

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Cary, NC

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