1+ months
2018-01-162018-03-11

Services Renewal Coordinator

Siemens
Florham Park, NJ
**Services Renewal Coordinator**







Locations:Florham Park, New Jersey







Job Family: Engineering







Apply







English (US)







**Job Description**







**Division:** Building Technologies



**Business Unit:** Field Operations



**Requisition Number:** 219958



**Primary Location:** United States-New Jersey-Florham Park



**Assignment Category:** Full-time regular



**Experience Level:** Mid level



**Education Required Level:** Associate's Degree / College Diploma



**Travel Required:** No







**Division Description:**







Siemens is a global

technology powerhouse that has stood for engineering excellence, innovation,

quality, reliability and internationality for more than 165 years. As a global

technology company, Siemens is rigorously leveraging the advantages that this setup

provides. To tap business opportunities in both new and established markets,

the Company is organized in nine Divisions: Power and Gas, Wind Power and

Renewables, Energy Management, Building Technologies, Mobility, Digital

Factory, Process Industries and Drives, Healthineers and Financial Services.







The Siemens Building Technologies Division is the

world market leader for safe, energy efficient and environmentally friendly

buildings and infrastructure. As a technology partner, consultant, service

provider, system integrator and product supplier, Building Technologies offers

fire protection, security, building automation, heating, ventilation and air

conditioning (HVAC) and energy management products and services.







For more information, please visit: http://www.siemens.com/businesses/us/en/building-technologies.htm







**Job Description:**







**Siemens US Talent Acquisition**







Description - External







Siemens US Talent Acquisition







Provide Area support for the renewal of our Service Agreement Base.







Evaluate Service Agreement financial performance.







Effectively communicate with both internal and external customers to ensure the timely renewal of all service agreements.







Position Overview







Must have a thorough understanding of the Service Agreement Business and associated processes to get contracts







renewed on time. Moreover, candidate must have the ability to work well with both Sales and Operations Professionals.







Assist Service Account Engineers and Sales Professionals with the renewal of the Service Agreement Base.







Provide status on all service agreements (contracts) that renew within the next 90 days via Service Agreement Working







File.







Prepare and deliver renewal proposals to customers either by mail, fax, or via email. Occasional customer visits may be







necessary.







Coordinate Siemens's response to customer complaints by summarizing the situation and delegating the responsibility of







response to the appropriate parties. Provide follow-up to the customer.







Conduct at least 5 customer survey calls per week with full documentation.







Assist in coordinating marketing efforts of additional Siemens capabilities to win new business.







Assist Service Operations Manager or Area Sales Managers with special assignments.







The qualified candidate will be an integral part in the continued success and growth of the Service Department.







This position requires a high energy level with a focus toward customers and a strong desire to succeed. Good







organizational skills, attention to detail and excellent communication skills are required.







Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more







important priorities; gets more done in less time than others; can attend to a broader range of activities.







*LI-WFH







**Equal Employment Opportunity Statement**



Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.







**EEO is the Law**



Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .







**Pay Transparency Non-Discrimination Provision**



Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .

Categories

  • Engineering
  • Financial Services
  • Legal
  • Marketing
  • Sales / Business Development

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Services Renewal Coordinator

Siemens
Florham Park, NJ

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Siemens
Florham Park, NJ
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