19 days old

Service Specialist 1 - Automation

San Diego, CA
**Service Specialist 1 - Automation**

Locations:San Diego, California

Job Family: Customer Services


English (US)

**Job Description**

**Division:** Building Technologies

**Business Unit:** Field Operations

**Requisition Number:** 221239

**Primary Location:** United States-California-San Diego

**Assignment Category:** Full-time regular

**Experience Level:** Entry level

**Education Required Level:** High School Diploma / (GED)

**Travel Required:** 5%

**Division Description:**

The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.

For more information, please visit: http://www.siemens.com/businesses/us/en/building-technologies.htm

**Job Description:**

**Position Overview**

Siemens Building Technologies is currently searching for a Field Service Technician - Service Specialist 1 to support our Building Automation Service Group in the San Diego, CA area. The Service Specialist 1 is responsible for completing service repairs, replacements, upgrades, adjustments, and calibration on automation systems and components following issued tasking, maintenance, troubleshooting, and installation instructions.


+ Executes technical support program task as scheduled.

+ Performs preventive maintenance and diagnostics on automation systems and components as outlined in the technical support program.

+ Responds to emergency service calls as directed during the day and after hours.

+ Tests and verifies system readings ensuring optimal system operations.

+ Identifies additional chargeable opportunities (T&M) including system upgrades and service contract expiration.

+ Performs system checkout and assists in automation systems startups for service installed projects.

+ May coordinate electrical installation with electrical contractors at job site as required.

+ Completes and submits written service orders and reports covering all aspects of each assignment and activity.

+ Completes and submits timesheets and other necessary information daily / weekly.

+ If improper operation is due to another system or component, discusses problem with customer and/or office and advises of the best course of action.

+ Works with other branch, company, or external service providers/vendors to arrange service and to resolve problems.

+ Participates in final job site walk through and/or final completion of construction to service turnover on assigned projects.

+ Conducts training for customers on site or at the branch.

+ Provides technical support, coaching, and direction to end users and field labor when applicable.

**Required Knowledge/Skills, Education, and Experience**

+ Associate's Degree in Electronics / Electrical Engineering or other related field preferred, although candidates with a combination of directly related experience and education (HS Diploma or GED Equivalent a minimum) will also be considered.

+ 1-2 years engineer/service experience.

+ Knowledge of automation systems, HVAC, electrical concepts, and building operations is preferred.

+ Skilled in programming, job start-up, checkout, and troubleshooting.

+ Proficient in Microsoft office: Word, Excel, and Outlook.

+ Excellent verbal and written communication and customer relationship skills.

+ Individual must possess a valid Driver's license in good standing.

+ Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan.

+ Qualified candidates will be eligible to work in the US without need for current or future sponsorship.

**Why Siemens?**

+ Competitive compensation

+ Excellent health, dental, and vision plans with many options from which to choose

+ All employees receive Life Insurance, Short and Long Term Disability coverage

+ 401k match dollar for dollar up to 6% of gross salary

+ Educational and tuition reimbursement programs available

+ Extensive product training and professional career development

**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


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Service Specialist 1 - Automation

San Diego, CA

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San Diego, CA

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