19 days old
2017-11-022017-12-02

Senior Support Assistant (Dayton, OH)

MetLife
Dayton, OH
**Job Location:** Dayton, OH







**Role Value Proposition:**







Global Customer Solutions (GCS) which provides Sales and Customer Service support of key insurance and protection products within the Americas business. More than 2,500 employees in nearly a dozen contact centers sell MetLife products and answer questions for customers across product lines, including Auto & Home, Dental, and Life







**Key Responsibilities:**







The Senior Support Assistant will:







+ Perform a variety of specialized administrative assignments to support a business unit



+ Provide advanced administrative assistance to staff in a business unit or office



+ Maintain data in unit's database



+ Research and compile data from various sources



+ Select appropriate data for inclusion in reports



+ Reconcile new data to existing records; conducts analyses, resolves differences, and brings inconsistencies and problems to the attention of senior personnel



+ Produce and distribute routine reports according to a prescribed schedule



+ Generate own correspondence and composes descriptions of results



+ May assist in the production of reports, presentations, proposals, etc. May respond to customers' basic inquiries



+ May perform ancillary support functions such as scheduling meetings, maintaining files, and coordinating travel. Performs other related duties as required or assigned







**Essential Business Experience and Technical Skills:**







+ 2+ yrs. related business experience (Required)







+ High School Diploma/GED (Required)



+ Strong Microsoft Office Skills (PowerPoint, Excel, Outlook, etc)



+ Experience working in a matrixed environment (preferred)



+ Sound knowledge of business unit's policies and procedures, products/services, customer base, and systems







**Travel**







_Negligible_







**Business Category**







_Administration_







**Number of Openings**







_1_







**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**







MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.







MetLife maintains a drug-free workplace.







**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**







Requisition #: 85721

Categories

  • Customer Service
  • Legal

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Senior Support Assistant (Dayton, OH)

MetLife
Dayton, OH

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Senior Support Assistant (Dayton, OH)

MetLife
Dayton, OH
US

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