11 days old

Senior Fire Technology Expert - Atlantic Region

Garfield Heights, OH
**Senior Fire Technology Expert - Atlantic Region**

Locations:Garfield Heights, Ohio

Job Family: Engineering


English (US)

**Job Description**

**Division:** Building Technologies

**Business Unit:** Country Division Controller

**Requisition Number:** 217124

**Primary Location:** United States-Ohio-Garfield Heights

**Assignment Category:** Full-time regular

**Experience Level:** Mid level

**Education Required Level:** High School Diploma / (GED)

**Travel Required:** 25%

**Division Description:**

The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.

For more information, please visit: http://www.siemens.com/businesses/us/en/building-technologies.htm

**Job Description:**

**Position Overview**

Provide product expertise in Building Technologies Disciplines: Automation, Security or Fire products and 3rd party systems to Zone staff. Create and deliver training and applications support for field technicians and specialists. Provide on-site technical troubleshooting for resolution of customer issues. Provide advanced technical assistance for Sales activities.


Work with the Zone Engineering team to help implement strategies for cross disciplines (automation, fire and security) specifically in I2S and IBMS.

Diagnoses and resolves technical problems on jobs and provides appropriate reports to management.

Troubleshoots network, software, and/or hosted system malfunctions.

Leverage remote connectivity to improve rapid problem solving with technicians and customers

Works with other Zone Technology Expert to develop and share technical solutions.

Leads meetings in order to ensure best practice sharing and team work.

Work with Zone engineering team to implement strategies to reduce installation costs.

Stays current with BT product documentation. and communicates updates to field technicians and specialists

Maintains technical expertise on all products, tools, and gateways through continuing education initiatives.

Coaches field technicians on company systems and service offerings.

Provides technical sales assistance and support on latest company products.

Performs product demonstrations and communicates design strategies to sales executives.

Participates in advisory teams for new product releases, project slates, and technical training development.

Provides Manager a monthly report of all activities performed (Sales support, Technical and Application support, training, mentoring, etc).Suggests ways to continuously improve reports and meeting content

- Supports all BT personnel, in the offices in the assigned Zone.

**Required Knowledge/Skills, Education, and Experience**

High School diploma required; BS/BA in related discipline preferred or equivalent combination of education and experience.

5+ yrs engineering/systems experience

Certifications required by Fire code

Microsoft/Cisco/technical certificationspreferred or required based on discipline.

Demonstrates and applies a advanced knowledge of field of specialization through successful completion of complex assignments.

Successfully applies knowledge of complex concepts, practices, and procedures in particular specialization.

Demonstrates knowledge of organization's business practices and issues.

Excellent verbal and written communication skills for conducting company product training courses to Zone technical and sales staff.

Excellent problem solving skills.

Demonstrates leadership skills to mentor lesser experienced ZTSs and to lead complex issues to resolution with minimal over sight.

- Must be 21 years of age to participate in required vehicle plan and must possess a valid drivers license.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Individual must possess a valid Driver's license in good standing.

Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan.

**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


  • Engineering
  • Legal
  • Sales / Business Development

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Senior Fire Technology Expert - Atlantic Region

Garfield Heights, OH

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Garfield Heights, OH

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