28 days old

Senior Claim Adjuster-Casualty

Charlotte, NC
**Job Location:** United States : North Carolina : Charlotte

**Role Value Proposition:**

This position supports the Metlifes core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions. This role will be working with customers to investigate, negotiate and settle auto injury claims.

Key Responsibilities:

+ Interviews insureds, claimants and other parties to determine the facts of the claim.

+ Creates and documents claims file to comply with company guidelines and state regulations.

+ Reviews factual information to determine coverage and/or liability of all parties to the claim.

+ Determines the value of the claim by contacting the claimant, attorney, medical provider, and no fault carrier. Evaluates, negotiates, and moves bodily injury claims to closure.

+ Resolves complaints, and participates in arbitration and/or grievance procedures.

+ Recommends subrogation and/or SIU referral.

+ Manages pending claims to meet company quality criteria.

+ Performs other related duties as assigned or required.

Essential Business Experience and Technical Skills:

Required Experience:

+ 1-2 years of casualty claims experience

+ Detail oriented

+ Ability to prioritize and multi-task

+ Strong negotiation skills

+ Customer focused

+ Excellent written and verbal communication skills

Preferred Skills:

+ 3-5 years of casualty claims experience

+ Bachelor's degree

+ Strong analytical skills

+ Current adjusters license

**Business Category**

_< MetLife P&C Claims >_

**Number of Openings**


**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**


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Senior Claim Adjuster-Casualty

Charlotte, NC

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Charlotte, NC

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