1+ months

Security Service Technician - Minneapolis, MN

Shoreview, MN 55126
**Security Service Technician - Minneapolis, MN**

Locations:Shoreview, Minnesota

Job Family: Engineering


English (US)

**Job Description**

**Division:** Building Technologies

**Business Unit:** Field Operations

**Requisition Number:** 220192

**Primary Location:** United States-Minnesota-Shoreview

**Assignment Category:** Full-time regular

**Experience Level:** Mid level

**Education Required Level:** Associate's Degree / College Diploma

**Travel Required:** No

**Division Description:**

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

The Siemens Building Technologies Division is the world market leader for safe, energy efficient and environmentally friendly buildings and infrastructure. As a technology partner, consultant, service provider, system integrator and product supplier, Building Technologies offers fire protection, security, building automation, heating, ventilation and air conditioning (HVAC) and energy management products and services.

For more information, please visit: http://www.siemens.com/businesses/us/en/building-technologies.htm

**Job Description:**

**Position Overview**

Performs service agreement tasks and scheduled assignments to ensure that automation system is properly maintained

and operating correctly. Handles emergency service calls as directed during the day and after hours. Responds tocustomer service calls (emergency, on-site, or on-line), checks indicated points of trouble, analyzes full requirements ofsystem involved and checks and tests systems components. Diagnoses trouble or defect, determines corrective actionand repairs system.


Performs preventative maintenance and diagnostics on Card Access, Video and Burg systems and components

according to service agreement contracts. Tests and verifies system readings ensuring an optimal system operation.

Identifies additional chargeable opportunities including time and material work, system upgrades and service contactexpansion. Prices, proposes and proceeds with new work as per issued guidelines.

Completes service repairs, replacements, upgrades, adjustments and calibration on automation systems andcomponents following issued tasking, maintenance, troubleshooting and installation instructions. Performs systemcheckout and assists in automation systems startups for service installed jobs.

May coordinate electrical installation with electrical contractor at job site as required. Completes and submits writtenservice orders and reports covering all aspects of each assignment and activity. Completes and submits timesheets andother necessary information weekly

If improper operation is due to another system or component, discusses problem with customer and/or office and advisesof the best course of action. Works with other branch, company or external service providers or vendors to arrangeservicing and to resolve problem

Participates in job site final walk and / or final completion for systems to service turnover on assigned jobs Conducts

training and development classes for customers on site or at the branch. Delivers technical support, coaching anddirection to end users and field labor when applicable

**Required Knowledge/Skills, Education, and Experience**

Associate's degree in Electronics or Computer networking or other related field or combination of education and


2+ years security system service experience. Knowledge of security systems, electrical concepts, and building


Working engineering and programming background. Skilled in programming, job start-up and checkout, andtroubleshooting.

Proficient in Microsoft Office: Word and Excel. Excellent verbal and written communication and customer relation skills.

Field position requires travel around the Twin Cities and Western Wisconsin

Qualified Applicants must be legally authorized for employment in the Unites States.

Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in theUnited States.

Individual must possess a valid Drivers license in good standing

Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan

**Preferred Knowledge/Skills, Education, and Experience**

Experience in Software House, Milestone, Avigilon a plus.


**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


  • Engineering
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Shoreview, MN 55126

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