1+ months
2018-03-152018-05-13

Salesforce Sr. Business Analyst (Alpharetta or Austin)

Abbott
Alpharetta, GA

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

* May be located in Alpharetta GA or Austin TX *

The Salesforce Sr Business Analyst is responsible for supporting business needs with regards to the development, training and adoption of Salesforce.com. 

Job Functions:

  • Develop strategies, supporting tactics, and analytics to drive Salesforce adoption
  • Develop and maintain salesforce reports and dashboards
  • Assist in developing system documentation and end-user training material
  • Provide training & frontline support for new and existing users; triage support needed from IT
  •  Maintain a strong understanding of key features and functionality of Salesforce for the respective groups you will support
  • Assist in gathering requirements and working business stakeholders and IT to ensure accurate development of desired capabilities
  • Work with IT to prioritize the projects, setting expectations on timeframes when requests will be completed, and managing to an overall project schedule
  • Data Cleansing – Assist in the ongoing cleansing of SFDC data and related applications with the support of stakeholders
  • Data Loading – assist in transforming data into needed formats for data loads

    Qualifications

    • Bachelor’s degree in information science, data management or related field or equivalent combination of education and experience.
    • 4-7 years working experience with strong analytical and problem-solving skills
    • Minimum of 2-3 years of experience with Salesforce.com
    • Strong business acumen with the ability to translate information into relevant and actionable insights
    • Comfortable working in newly forming, ambiguous areas where learning and adaptability are key skills
    • Excellent knowledge of Microsoft Office using Excel, PowerPoint and other enterprise software programs (SAP & Business Objects)
    • Outstanding communication and interpersonal skills
    • Ability to deliver high quality work in a fast-paced environment
    • Ability to mentor others
    • Intellectually rigorous, analytical, and curious
    • Dynamic, motivated, resourceful, and results-oriented creative thinker and problem solver
      Job Family: IT Services & Solutions Delivery
      Division: MD Medical Devices
      Additional Location: United States - Texas - Austin
      Travel: Not specified
      Medical Surveillance: No
      Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

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Salesforce Sr. Business Analyst (Alpharetta or Austin)

Abbott
Alpharetta, GA

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Salesforce Sr. Business Analyst (Alpharetta or Austin)

Abbott
Alpharetta, GA
US

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