20 days old

Sales Compensation Analyst - Brighthouse Financial

Charlotte, NC
**Job Location:** United States : North Carolina : Charlotte

Brighthouse Financial is a new company established by MetLife. Were on a mission to help people achieve financial security. Built on a foundation of industry knowledge and experience, we specialize in offering essential annuity and life insurance products designed to help customers protect what theyve earned and ensure it lasts more predictably. In an industry that often has a reputation for complexity, confusion, and cost, Brighthouse Financial is different. Our approach includes simplicity, transparency, and more value so customers can face the future with confidence.

Brighthouse Financial is seeking passionate, high-performing team members to help us carry out our mission and be part of an exciting journey toward improving the financial futures of our millions of customers. Sound like you? Read on.

**Role Value Proposition:**

The Sales Compensation Specialist position provides consistent customer service with each inquiry from the field and broker dealers regarding their life and annuity commission payments. Perform a variety of calculations and research to ensure the timely processing of commission payments for the field agents and broker dealers. Be able to reconcile discrepancies to locate missing payments as well as adjust errors. Perform daily/weekly/monthly tasks and ad-hoc projects as assigned. Must have the ability to multi task and work diligently to ensure that all issues and requests are resolved in a timely manner.

**Key Responsibilities:**

+ Responsible for providing customer service through phone contact and e-mail to agents, field office and internal customers on a daily basis.

+ Senior level subject matter expert, subject to minimal supervision

+ Calculates, adjusts and processes compensation/commission payments for field/sales personnel and broker/dealers in an accurate and timely fashion.

+ Receives and responds to inquiries and complaints from the field and broker/dealers regarding payments. Researches, determines, calculates and processes necessary adjustments.

+ Conducts basic research and/or participates in special studies, assists in modeling future short & long term financial results, reconciles actual results against projections and explains variances.

+ Reconciles moderate to complex discrepancies, which require the collection and review of payment histories to locate missing payments and/or locate errors.

+ Works on financial analyses assignments or projects of a routine, basic to moderate level of complexity, dependent upon position and learning curve.

+ Maintains and revises procedures as needed to ensure proper documentation exists,

+ Tracks and reports all exceptions.

**Essential Business Experience and Technical Skills:**

+ Bachelors Degree

+ 2-4 years of related work experience

+ Math and Research skills

+ Keyboarding and data entry skills

+ Organizational skills

+ Detail oriented

+ Customer Service skills

+ Uses sound business judgment

+ Communication skills

+ Knowledge of producer, management, and broker/dealer compensation programs and methodologies preferred

+ Working knowledge of the Companys computer and compensation systems preferred



**Business Category**


**Number of Openings**


Brighthouse Financial is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Brighthouse Financial's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Brighthouse Financial is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, please contact our Employee Relations Department at 1-866-635-9230 or email bhfemployeerelations@brighthousefinancial.com . All other unrelated inquires will not be acknowledged.



  • Human Resources
  • Customer Service
  • Legal

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Sales Compensation Analyst - Brighthouse Financial

Charlotte, NC

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Sales Compensation Analyst - Brighthouse Financial

Charlotte, NC

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