11 days old
2017-11-292018-01-07

Production Mgmt Senior Analyst

MetLife
Clarks Summit, PA 18411
**Job Location:** United States : Pennsylvania : Clarks Summit







**Role Value Proposition:**







Participates in RPA solution design, configuration and implementation of business process automations.







**Key Responsibilities:**







+ Monitor the robots in the production, pre-production and test environment.



+ Liaison with IT and support teams to ensure robots are productive.



+ Analyzing changes to the production environment and assessing impact to our robots.



+ Monitor and Support planned changes to systems & processes our virtual workforce operate in.



+ Solving issues that arise in the day to day running of RPA processes and assisting in the provision of timely responses and solutions as required.



+ Validates new RPA processes and objects using documented standards and best practices.



+ Validates and tests RPA processes and objects for projects of moderate complexity and scope.



+ Prepares validation document for RPA processes and objects used in projects of moderate complexity and scope.



+ Participates in post- implementation reviews of both RPA artifact content and process to maximize and share learning.



+ Drives the roll-out of process during testing, pre-production and production phases



+ Debug production and testing issues; and provide inputs to configuration team.



+ May mentor more junior staff



+ Reviews RPA artifacts from team and vendor consultants



+ Performs related duties as assigned or requested







**Essential Business Experience and Technical Skills:**







+ An aptitude for problem solving, with the ability to take a logical route to the source of an error.



+ Good communication skills with the ability to present technical details to a non-technical audience.



+ Good written skills with the ability to produce clear and concise documentation



+ The ability to work with a structured and methodical approach, combined with an enquiring mind.



+ Degree in Computer Science, Information Systems or other related field



+ 5+ years of related work experience







**Required:**







+ A basic understanding of business processes. Capable of analyzing a process.



+ An enquiring mind, good at problem solving.



+ Good inter-personal communication skills able to explain issues to a support partners and follow instructions accurately.



+ Good communication skills with the ability to present technical details to a non-technical audience.



+ An understanding of, and a willingness to adhere to, formal change control procedures and disciplines.



+ An aptitude for problem solving, with the ability to take a logical route to the source of an error



+ Overall understanding of networking principles and Active Directory



+ Understanding of Microsoft Technology (VB .NET, Windows, Internet Explorer, SQL Server, Web Services)



+ Degree in Computer Science, Information Systems or other related field



+ 5+ years of related work experience







**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**







MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.







MetLife maintains a drug-free workplace.







**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**







Requisition #: 91161

Categories

  • Information Technology
  • Legal

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Production Mgmt Senior Analyst

MetLife
Clarks Summit, PA 18411

Share this job

Production Mgmt Senior Analyst

MetLife
Clarks Summit, PA
US

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