12 days old

Post Issue Representative II

West Des Moines, IA
**Job Location:** United States: West Des Moines, Iowa

**Job Summary:**

Performs duties related to life insurance policy changes, exchanges, and conversions. Processes applications, updates data in systems, and/or provides general clerical and administrative support.

**Functional Responsibilities:**

+ Reviews requests for policy changes, gathers data from various computer systems, and organizes background data to support the change

+ Determines whether requested changes meet company underwriting guidelines

+ Follows procedures to process first-level transactions (adds/cancels, conversions, partial conversions, withdrawals, etc.) and second level-transactions (Business Exchange Applications, substitution of insureds, changes, corrections, increases, splits, paid ups, reductions, quotes, etc.)

+ Performs all related accounting transactions, including clearing money from suspense accounts

+ Processes 1035 exchanges and related accounting transactions

+ Generates reports to verify change transactions have been processed correctly

+ Provides service to sales agents and sales offices, and answers technical questions related to policy changes

+ Explains how specific change/exchange decisions were reached

+ Corresponds with sales agents, external insurance carriers, and other departments regarding pending cases

+ Performs other related duties as assigned or required

**Essential Business Experience and Technical Skills:**

+ High school diploma

+ 2-4 years relevant business experience

+ Working knowledge of insurance products and applicable policies, procedures, and guidelines

**Business Category**


**Number of Openings**


**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**


  • Financial Services
  • Legal

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Post Issue Representative II

West Des Moines, IA

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West Des Moines, IA

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