13 days old

Part Time - Customer Service Associate (Evening/Weekend hours)

St. Louis, MO
**Job Location:** United States : Missouri : St. Louis

**Role Value Proposition:**

This position supports the Metlifes core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions.

**Key Responsibilities:**

+ Receives incoming phone calls from customers

+ Responds to questions, provides addresses and contact information, documents claims file, and research and resolves problems

+ Processes customer automobile rental arrangements

+ Indexes mail associated with claims that are not identified by desk location. May index and distribute police reports

+ Assists other units as needed. May be assigned special tasks or unit projects. Performs other related duties as assigned or required

**Essential Business Experience and Technical Skills:**


+ High school diploma/GED

+ 0-2 years related business experience

+ Strong verbal/written communication skills

+ Excellent time management skills and attention to detail

+ Exceptional customer service skills

+ Part Time Opportunity 16-18 hours per week

+ Schedule may include days and/or evenings and weekends


+ Bachelor's degree

**Business Category**

_< MetLife P&C Claims >_

**Number of Openings**


**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**


  • Customer Service

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Part Time - Customer Service Associate (Evening/Weekend hours)

St. Louis, MO

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Part Time - Customer Service Associate (Evening/Weekend hours)

St. Louis, MO

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