16 days old
2018-02-062018-03-08

Part Time Customer Service Assistant

MetLife
St. Louis, MO
**Job Location:** United States : Missouri : St. Louis























Role Value Proposition:











Performs a variety of telephone and clerical support functions while providing exceptional customer service.







Key Responsibilities:











+ Receives incoming phone calls from customers



+ Assists customers with policyholder service inquiry calls and correspondence.



+ Responds to questions, provides addresses and contact information, documents claims file, and research and resolves problems



+ Performs other related duties as assigned or required



+ This role will be part time up to 18 hours per week























Required Qualifications:











+ High school diploma



+ Minimum 1 year relevant business experience



+ Excellent verbal and written communication skills



+ Strong customer service skills with ability to be empathetic/understanding and use active listening skills



+ Ability to multi-task, be organized and detailed



+ Experience processing, recording and note taking and entering into system in a concise manner



+ Being thorough in making sure all the information is obtained and given to ensure an excellent outcome for the customer























Preferred Qualifications:











+ Strong phone and computer skills



+ Prior customer service experience



+ Flexible availability to include evenings and weekends























**Business Category**











_< MetLife P&C Claims >_























**Number of Openings**











_<1>_



























































**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

Categories

  • Customer Service

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Part Time Customer Service Assistant

MetLife
St. Louis, MO

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MetLife
St. Louis, MO
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