16 days old

Part Time Customer Service Assistant

St. Louis, MO
**Job Location:** United States : Missouri : St. Louis

Role Value Proposition:

Performs a variety of telephone and clerical support functions while providing exceptional customer service.

Key Responsibilities:

+ Receives incoming phone calls from customers

+ Assists customers with policyholder service inquiry calls and correspondence.

+ Responds to questions, provides addresses and contact information, documents claims file, and research and resolves problems

+ Performs other related duties as assigned or required

+ This role will be part time up to 18 hours per week

Required Qualifications:

+ High school diploma

+ Minimum 1 year relevant business experience

+ Excellent verbal and written communication skills

+ Strong customer service skills with ability to be empathetic/understanding and use active listening skills

+ Ability to multi-task, be organized and detailed

+ Experience processing, recording and note taking and entering into system in a concise manner

+ Being thorough in making sure all the information is obtained and given to ensure an excellent outcome for the customer

Preferred Qualifications:

+ Strong phone and computer skills

+ Prior customer service experience

+ Flexible availability to include evenings and weekends

**Business Category**

_< MetLife P&C Claims >_

**Number of Openings**


**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**


  • Customer Service

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Part Time Customer Service Assistant

St. Louis, MO

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St. Louis, MO

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