12 days old
2018-02-122018-03-21

Paid Internship - MBA or Undergrad - data analytics

Dominion Enterprise
Norfolk, VA
Paid Internship - MBA or Undergrad - Data Analytics
Begin ASAP and work through Summer!
Good Excel skills are a must!

DX1, the dealership experts, provides DMS and Marketing Solutions for the powersports industry. DX1’s complete dealership management platform is designed to improve dealership efficiencies across all departments by combining marketing and operational functions needed to run a dealership.

DX1 Internship Project: 

We need an individual to work with each of the departments in DX1 and connect all of the channels of customer feedback, reviewing cases, etc. and finding where we have issues that are customer-facing that could be falling through the cracks. We are looking for items that ultimately turn into bigger issues due to not being communicated to resources who can address the issue quickly. 

This internship is part of a DX1 business wide initiative to improve engagement with our customers.  We are building our business within the industry by ensuring we have happy customers and provide exceptional service (including responsiveness and improving the timing of resolution for customer-facing issues). 

The intern will seek out this information including conducting daily stand ups with a small set of employees from across the org.  You will be tasked with collecting and disseminating this information to the leadership team.  The project will be concluded by the intern developing a plan for how to improve this process through the implementation of a system to ensure ongoing success which could include various technologies.

The internship is paid. Flexible schedule (work 25 hrs/wk) is available to accommodate classes. The location is our company office in Downtown Norfolk. We would like you to begin ASAP and work through the Summer. Free garage parking is provided.

Categories

  • Marketing

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Paid Internship - MBA or Undergrad - data analytics

Dominion Enterprise
Norfolk, VA

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Dominion Enterprise
Norfolk, VA
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