22 days old

New Business Representative II

West Des Moines, IA
**Job Location:** United States : West Des Moines : Iowa

A candidate has been identified for this role.

**Role Value Proposition:**

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will performs duties related to the processing of applications for individual life insurance policies as well as providing customer service to sales agents, producers, and underwriters.

**Key Responsibilities:**

+ Evaluates and improves business processes by effectively conducting a statistically valid sample of quality evaluations.

+ Reviews all new life insurance applications for accuracy and completeness

+ Reviews and processes applications; prepares files for review by underwriters; uploads and updates data; provides general clerical and administrative support.

+ Ensures that all supporting forms and underwriting requirements are complete with proper signatures

+ Orders and traces missing underwriting requirements including attending physician statements, medical test results, customer reports, etc.

+ Orders and reviews sales illustrations from sales representatives and resolves discrepancies

+ Updates underwriting systems against paper applications and resolves application data errors

+ Investigates and resolves inquiries from sales offices and other offices relating to case-specific issues

+ May process specialized types of new business processing such as purchase options, pension options, worksite options, survivorship options, etc.

+ Issues policies once an underwriting decision is made

+ Types amendments and letters as needed

+ Reissues cases

+ Performs quality checks on policies and verifies delivery requirements

+ Performs other duties as assigned or required.

**Essential Business Experience and Technical Skills:**


+ High School diploma

+ 3+ yrs. related experience


+ Bachelors degree

+ Working knowledge of application forms, procedures, and workflow governing the processing of new business.

**Business Category**

Operations : Policy Administration

**Number of Openings**


**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**

Requisition #: 94189


  • Customer Service
  • Engineering
  • Financial Services
  • Legal
  • Healthcare

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New Business Representative II

West Des Moines, IA

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West Des Moines, IA

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