13 days old

Mechanical Desk - Technical Lead

West Palm Beach, FL
**Mechanical Desk - Technical Lead**

Locations:West Palm Beach, Florida

Job Family: Manufacturing


English (US)

**Job Description**

**Division:** Mobility

**Business Unit:** Country Division Controller

**Requisition Number:** 221694

**Primary Location:** United States-Florida-West Palm Beach

**Assignment Category:** Full-time regular

**Experience Level:** Mid level

**Education Required Level:** Associate's Degree / College Diploma

**Travel Required:** 10%

**Division Description:**

The Mobility Division of Siemens AG is the global market leader for mobility solutions that enable the efficient, safe and ecofriendly transport of people and goods and help improve the quality of everyday life for millions of people around the globe. Our range of offerings includes rail vehicles, rail automation, road traffic management systems and rail electrification. Our data-driven services offer customers unrivaled value-added in the rail sector. Our intelligent mobility solutions increase the availability of infrastructure, optimize throughput and create a new quality of passenger experience. We call this Ingenuity for Life.

**Job Description:**

**Mechanical Desk Technical Lead**

**Position Overview:**

This resource will be the onsite Technical Lead for the Mechanical Desk. In this role, you will further define the overall Mechanical Desk processes and layout. You will be the onsite subject matter expert (SME) for helping to accurately solve failures on all equipment, and driving root cause of failure to resolution. Working closely with the onsite operations team, you will help manage and track the day to day fleet performance of this fleet. **Responsibilities:**

Overall oversight for the Mechanical Desk process and flow

Verify each day that all equipment is communicating properly via Cockpit and GPS, and resolve issues when not functioning properly

Work with the local onsite team in understanding and closing all issues reported by the Customer or other means with inputs from the mechanical desk and / or the service request process

Provide technical assistance to operations staff and assist the team in troubleshooting and repair of locomotives, coaches, and train sets

You will provide the inputs to support onsite daily, weekly, and monthly performance reconciliation conversations with the customer including data collection, analysis, and reporting

Manage trends within the fleet, look for commonalities between failures, and be the driver of the action plans to address performance related issues

Communicate, escalate, and drive trending equipment issues to resolution, and work with larger CS group on reliability score cards specific to top reported issues on fleet

Measure and track performance against agreed upon reliability key performance indicator (KPI) targets

Onsite SME for the Siemens Mobility applications Cockpit and Spotfire

Drive a working relationship with the operations team building the maintenance procedures and offer insight plus collaborate as needed, be vocal when an area to improve arrives

Establish internal metrics to manage and monitor fleet performance that align with higher level Customer Service (CS) metrics in coordination with all central functions

Drive Reliability and Availability projects based on unscheduled failures and fleet performance in order to assure continuous improvement of our services as the maintainer

Work with the engineering and commissioning teams including facilitating the conversations and driving the actions to help manage FMI cut-in and execution via tracking

Drive the operations team to meet all contractual availability requirements and minimize liquidation damages within the fleet

Develop a working relationship including frequent interactions, effective communication both verbally and in writing involving the internal Team, external Teams, and our Customer an employee and representative of Siemens Mobility

Possesses strong interpersonal skills and ability to work and lead projects with high visibility in a team environment (customer-facing position)

Act as a mentor to provide on-the-job training for technicians and support functions as required

Actively participate in our continuous improvement program and drive employee involvement

Ensure satisfactory close out or documentation of all maintenance instructions tasks and / or defects via CMMS or other

Always ensure highest quality standards are met in accordance with Siemens Rail Systems

Foster a safety and compliance culture that never compromises any aspect of integrity related to locomotive service, repair, or train set movement

100% compliance to all Federal Railroad Administration (FRA) related safety rules, laws, and regulations

Foster and drive a Zero Harm Culture (ZHC) that never compromises any aspect of safety or integrity related to locomotive service, repair, train movement or EHS related issues

All other duties as assigned


Leadership experience / Excellent people management skills

Excellent communication, planning, and organizational skills

Electrical or mechanical engineering degree or equivalent work experience

Required experience: 3-5 years of working experience with a railroad or other technical agency

Detailed knowledge of technical aspects of the rolling stock / depot

You may be required to work the off shift in this position

Must be willing to relocate to Orlando Florida (Phase Two)

Required travel: 10%


General knowledge and understanding of the Six Sigma process

Advanced knowledge of IT systems / software

Knowledge of RAMS standard and norms

Experience with FRA relations


**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


  • Customer Service
  • Engineering
  • Information Technology
  • Legal
  • Manufacturing / Production

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West Palm Beach, FL

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