1+ months

Lead IT Operations Technician

Cary, NC
**Job Location:** United States : North Carolina : Cary

**Role Value Proposition:**

This team supports centralized and distributed IT environments and applications to ensure the availability, performance and throughput in accordance with OLAs, SLAs and other requirements for a 24/7 IT Operations Command Center and Data Center. Engagement interface and support for IT partners, leads all support and update activities of process and documentation. The person in this role analyzes and designs highly complex solutions to issues in the environment.

**Key Responsibilities:**

The position requires a senior level windows/Linux server administrator to provide MetLife business customers with best in class support services. We are seeking a senior level distributed Server Administrator with strong Windows Server and Red Hat Linux based operating system skills, including Red Hat HA technology, administration, configuration management and LADP integration. The successful candidate will be working with various enterprise application development and core services teams to implement and maintain Windows Server 2008/2012/2016 and Red Hat Linux version 5.X, 6.X and 7.X on x86 hardware platforms. The candidate will be responsible for adhering to documentation for the installation, maintenance, support, and hardware/software procedures for enterprise Windows and Linux Red Hat platforms.

**Essential Business Experience and Technical Skills:**


+ Bachelors degree in Computer Science or related discipline or equivalent work experience required.

+ 6-8+ years of experience in all phases of enterprise installation and maintenance of hardware and software systems, network and operating systems and storage management.

+ Knowledge of EMC SAN storage management, VMware ESXi virtualization and Big Data

+ Must have a strong x86 hardware background and be familiar with HP Proliant stand alone and Blade System platforms

+ Knowledge of VCE vBlock and UCS server platforms

+ Strong Powershell and VBscripting skills.

+ Entensive experience in Windows 2008/20012/2016 administration support and Red Hat Linux 5.X 6.X and 7.X on x86 hardware

+ VMware ESX management is a must.

+ Proactive. Possesses a keen ability to anticipate, identify and overcome hurdles.

+ Excellent knowledge of operating systems and subsystems, systems software, enterprise design and software,and storage management

+ Excellent knowledge of network hardware and software, infrastructure and design, topologies and protocols.

+ Strong analytical and documentation skills.

+ Excellent teamwork and communication skills, both verbal and in writing.

+ Ability to foster strong partnerships with business customers, peer groups and vendors.

+ Strong customer service focus.

+ Excellent problem solving skills

+ Takes a thorough, comprehensive, inquisitive, thoughtful, persistent and conscientious approach to assignments. Pays attention to details and ensures accuracy and high quality.

+ Excellent writing and documentation skills.

+ Ability to skillfully, knowledgeably and diplomatically represent the team, department or Company at meetings and conferences.

+ Ability to play a vital role in high visibility assignments.

+ Shares ideas and knowledge.


+ Experience with Cisco Unified Computing System.

**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**


  • Customer Service
  • Information Technology
  • Management
  • Administrative / Clerical

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Lead IT Operations Technician

Cary, NC

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Cary, NC

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