15 days old

Laboratory Technician 2 - Mfg Technical Support

Walpole, MA
**Laboratory Technician 2 - Mfg Technical Support**

Locations:East Walpole, Massachusetts

Job Family: Manufacturing


English (US)

**Job Description**

**Division:** Siemens Healthineers

**Business Unit:** Laboratory Diagnostics

**Requisition Number:** 222836

**Primary Location:** United States-Massachusetts-East Walpole

**Assignment Category:** Full-time regular

**Experience Level:** Mid level

**Education Required Level:** Bachelor's Degree

**Travel Required:** No

**Division Description:**

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

With 45,000 employees Siemens Healthineers is one of the worlds largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers needs. So that more people can have a life that is longer, richer, and more filled with happiness.

For more information, please visit: http://www.usa.siemens.com/healthineers

**Job Description:**

**Position Overview**

**Are you ready to investigate and resolve customer concerns about diagnostic test performance in the context of a cross functional team environment? The objective for this individual is assist/lead in determining root causes associated with customer complaints with immunoassay applications. This individual is expected to work independently on an increasing basis as the experience with Siemens-healthineers grows. The individual must be comfortable working with potential infectious samples using universal precautions. The individual will be rotating between working in the lab and working in the office**

**Responsibilities/Scope of work:**

**Participates in and investigates customer event issues/ manufacturing issues.**

1. **Carries out investigations and helps implement corrective and preventive actions**

2. **Participates in the design of experiments.**

3. **Performs data analysis and writes internal reports and documentation.**

4. **Performs customer investigations following written protocols and helps prepare summary reports for escalations**

5. **Works in the laboratory running Centaur, CP, and Atellica instrumentation with serum and other biological fluids of human and animal origin.**

6. **May conduct literature searches to help respond to customer escalations**

**Required Knowledge/Skills, Education, and Experience**

1. **BS in Medical Technology, Biology, Chemistry, Biochemistry.**

2. **Typical Job Related Experience: 1 + Years**

3. **Strong work ethic, excellent written and communication skills**

4. **Will prepare buffers and reagents,**

5. **Must be flexible and demonstrate the ability to switch priorities to meet business needs.**

6. **Proficiency with Microsoft Office**

**Preferred Knowledge/Skills, Education, and Experience**

1. **Good understanding and knowledge of polyclonal and monoclonal antibodies and principles of immunodiagnostic technology was well as experience with immunoassays is a plus**

2. **Protein chemistry and chromatography knowledge and experience is a plus**

3. **Experience with automated immunoassay analyzers and/or ELISA and chemiluminescent technology is a plus**

4. **Proficiency with Minitab is a Plus**

5. **Industrial diagnostic test development or support, Clinical Laboratory; Medical Technologist experience**

6. **A person who has experience working in a cross functional team i.e. QA, Marketing, R&D, and Customer Support is a plus.**

7. **Experience in writing for an organization that has approved PMA, 510K, Annex II commercialized products is a plus.**

8. **A proven ability to problem solve is a plus.**

**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


  • Financial Services
  • Healthcare
  • Biotechnology / Science
  • Manufacturing / Production
  • Engineering
  • Marketing

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Laboratory Technician 2 - Mfg Technical Support

Walpole, MA

Share this job

Laboratory Technician 2 - Mfg Technical Support

Walpole, MA

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast