15 days old

HVAC Controls Service Technician II

San Antonio, TX
**HVAC Controls Service Technician II**

Locations:San Antonio, Texas

Job Family: Customer Services


English (US)

**Job Description**

**Division:** Building Technologies

**Business Unit:** Field Operations

**Requisition Number:** 222703

**Primary Location:** United States-Texas-San Antonio

**Assignment Category:** Full-time regular

**Experience Level:** Mid level

**Education Required Level:** High School Diploma / (GED)

**Travel Required:** 25%

**Division Description:**

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationally for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in eight Divisions: Power and Gas, Power Generation Services, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, and Financial Services.

The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.

For more information, please visit:


**Job Description:**

**Position Overview:**

Reporting to the Service Operations Manager, this position performs service agreement tasks and scheduled assignments to ensure that automation system is properly maintained and operating in optimal conditions.

**Job Duties:**

Handles emergency service calls as directed during the day and after hours.

Responds to customer service calls (emergency, on-site, or on-line), checks indicated points of trouble, analyzes full requirements of system involved and checks and tests systems components. Diagnoses troubles or defects, determines corrective action and repairs system.

Performs preventative maintenance and diagnostics on automation system and components according to service agreement contracts. Tests and verifies system readings ensuring an optimal system operation.

Identifies additional chargeable opportunities including time and material work, system upgrades and service contact expansion.

Completes service repairs, replacements, upgrades, adjustments and calibration on automation systems and components following issued tasking, maintenance, and troubleshooting installation instructions.

Performs system checkout and assists in automation systems startups for service installed jobs.

May coordinate electrical installation with electrical contractor at job site as required.

Completes and submits written service orders and reports covering all aspects of each assignment and activity.

Completes and submits timesheets and other necessary information daily.

If improper operation is due to another system or component, discusses problem with customer and/or office and advises of the best course of action.

Works with other branch, company or external service providers or vendors to arrange servicing and to resolve problem

Participates in job site final walk and/or final completion for systems to service turnover on assigned jobs.

Conducts training and development classes for customers on site or at the branch.

Delivers technical support, coaching and direction to end users and field labor when applicable.

**Required Knowledge, Skills, Abilities, and Education:**

High School Diploma or GED required.

3+ years engineer/service experience or 2 yrs. Service Specialist I experience required.

3+yrs experience with building automation systems (DDC), electrical concepts and building management operation systems

Skilled in programming, job start-up and checkout, and troubleshooting electrical and mechanical systems.

Proficient in Microsoft Office: Word, Excel and Outlook.

Excellent verbal and written communication and customer relations required.

Individual must possess a valid Driver's license in good standing and must be at least 21 years of age in order to participate in the required Siemens vehicle plan

**Preferred Knowledge, Skills, Abilities, and Education:**

Associate of Applied Science (AAS) in Electrical/Mechanical Technology

Working engineering and programming background


**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


  • Financial Services
  • Customer Service
  • Engineering

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HVAC Controls Service Technician II

San Antonio, TX

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San Antonio, TX

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