7 days old

Heavy Rail Warranty Manager

Sacramento, CA
**Heavy Rail Warranty Manager**

Locations:Sacramento, California

Job Family: Customer Services


English (US)

**Job Description**

**Division:** Mobility

**Business Unit:** Urban Transport

**Requisition Number:** 221900

**Primary Location:** United States-California-Sacramento

**Assignment Category:** Full-time regular

**Experience Level:** Mid level

**Education Required Level:** Associate's Degree / College Diploma

**Travel Required:** 20%

**Division Description:**

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

**Job Description:**

**Position Overview**

The Heavy Rail Warranty Manager will be the overall responsible person for managing the warranty responsibilities on Passenger Locomotive and Coach Contracts. The Warranty Manager will take the lead position in discussions with customers and suppliers in reviewing warranty performance, material reconciliation, and reliability improvement measures. The Heavy Rail Warranty Manager will be supported in this role by Engineering, Reliability, and Logistics departments.


+ Responsible for managing contractual commitments with customers.

+ Approve or deny customer warranty claims and communication.

+ Manage vendor and customer warranty disputes to achieve resolution.

+ Oversee warranty and supplier recovery process.

+ Manage and review monthly warranty reporting.

+ Experience and ability to coordinate, oversee, and implement modification campaigns.

+ Work with historical data to determine warranty material stocks for current and future contracts.

**Required Knowledge/Skills, Education, and Experience**

+ Associates degree in an engineering or business discipline

+ Minimum 5 years experience in relevant field

+ Must possess proven skills with all Microsoft Office (including Excel/Word/Access/PowerPoint) products

+ Knowledge of JDE operating system

+ Experience with warranty specifications and warranty agreements with suppliers and customers

+ Skill in problem solving

+ Negotiation skills

+ Strong written, verbal, and interpersonal skills

+ Ability to manage multiple priorities and meet deadlines

+ Ability to focus on detail and quality of our product

+ Ability to work cohesively with employees at all levels, customers, and suppliers


**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


  • Engineering
  • Financial Services
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Sacramento, CA

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Sacramento, CA

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