1+ months

Field Service Technician-Grand Rapids, MI area

Grand Rapids, MI
**Field Service Technician-Grand Rapids, MI area**

Locations:Grand Rapids, Michigan

Job Family: Customer Services


English (US)

**Job Description**

**Division:** Siemens Healthineers

**Business Unit:** Services

**Requisition Number:** 222477

**Primary Location:** United States-Michigan-Grand Rapids

**Assignment Category:** Full-time regular

**Experience Level:** Mid level

**Education Required Level:** Associate's Degree / College Diploma

**Travel Required:** 50%

**Division Description:**

Siemens is a global technology powerhouse that

has stood for engineering excellence, innovation, quality, reliability and

internationality for more than 165 years. As a global technology company,

Siemens is rigorously leveraging the advantages that this setup provides. To

tap business opportunities in both new and established markets, the Company is

organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy

Management, Building Technologies, Mobility, Digital Factory, Process

Industries and Drives, Healthineers and Financial Services.

With 45,000 employees Siemens

Healthineers is one of the worlds largest suppliers of technology to the

healthcare industry and a leader in medical imaging, laboratory diagnostics and

healthcare IT. All supported by a comprehensive portfolio of clinical

consulting, training, and services available across the globe and tailored to

customers needs. So that more people can have a life that is longer, richer,

and more filled with happiness.

For more information, please visit: http://www.usa.siemens.com/healthineers

**Job Description:**

The Customer Service Engineer is a field-based, customer-facing

role that primarily installs, services, maintains and modifies Siemens imaging

equipment at customer sites. Our CSE's represent the "Face of

Siemens" to the customer.

The Customer Service Engineer reports to the Regional Service

Manager at Siemens Medical Solutions.


Our Customer Service Engineer will perform service, preventative

maintenance and modifications on CT/ MR **,** equipment at customer

sites with minimal supervision. Establish and maintain proper business

relationships with customers and peers, as well as performing necessary

administrative duties accurately.

**Required Knowledge/Skills, Education, and Experience:**

Minimum high school diploma

Experience in testing, repairing and maintaining capital medical


Strong electronics and computer background needed

Previous experience with the following required: CT/ **MR**

5-8 years of field service experience is needed

Strong customer service and communication skills

Must be proficient in the use of tools and service test


Valid driver's license and good driving record required

Must be able to work both individually and in an established

team setting

Willing to work different shifts as business needs dictate,

including willingness to work overtime as required

Ability to travel and provide service in assigned geography;

willingness to participate in an on-call rotation after training and


**Preferred Knowledge/Skills, Education, and experience:**

Technical Associates degree or equivalent experience


**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


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