15 days old

Field Service Technician

Cary, NC
**Field Service Technician**

Locations:Cary, North Carolina

Job Family: Customer Services


English (US)

**Job Description**

**Division:** Siemens Healthineers

**Business Unit:** Services

**Requisition Number:** 219355

**Primary Location:** United States-North Carolina-Cary

**Assignment Category:** Full-time regular

**Experience Level:** Mid level

**Education Required Level:** Technical Diploma

**Travel Required:** 25%

**Division Description:**

Siemens is

a global technology powerhouse that has stood for engineering excellence,

innovation, quality, reliability and internationality for more than 165 years.

As a global technology company, Siemens is rigorously leveraging the advantages

that this setup provides. To tap business opportunities in both new and

established markets, the Company is organized in nine Divisions: Power and Gas,

Wind Power and Renewables, Energy Management, Building Technologies, Mobility,

Digital Factory, Process Industries and Drives, Healthineers and Financial


With 45,000

employees Siemens Healthineers is one of the worlds largest suppliers of

technology to the healthcare industry and a leader in medical imaging, laboratory

diagnostics and healthcare IT. All supported by a comprehensive portfolio of

clinical consulting, training, and services available across the globe and

tailored to customers needs. So that more people can have a life that is

longer, richer, and more filled with happiness.

For more information,

please visit: http://www.usa.siemens.com/healthineers

**Job Description:**


Service Engineer Level IV specializing in servicing AX & XP equipment needed in the Raleigh, NC area.

**Position Overview:**

The Customer Service Engineer is a

field-based, customer-facing role that primarily installs, services, maintains

and modifies Siemens imaging equipment at customer sites. Our CSE's represent

the "Face of Siemens" to the customer.

The Customer Service Engineer reports to the

Regional Service Manager at Siemens Medical Solutions.


Our Customer Service Engineer will perform

service, preventative maintenance and modifications on AX & XP equipment at customer

sites with minimal supervision. Establish and maintain proper business

relationships with customers and peers, as well as performing necessary

administrative duties accurately.

**RequiredKnowledge/Skills, Education, and Experience:**

Minimum high school diploma

Experience in testing, repairing and

maintaining capital medical equipment

Strong electronics and computer background


Previous experience with the following

required: AX & XP equipment

7-15 years of field service experience is


Strong customer service and communication


Must be proficient in the use of tools and

service test equipment

Valid driver's license and good driving

record required

Must be able to work both individually and

in an established team setting

Willing to work different shifts as

business needs dictate, including willingness to work overtime as required

Ability to travel and provide service in

assigned geography; willingness to participate in an on-call rotation after

training and certification

**PreferredKnowledge/Skills, Education, and experience:**

Technical Associates degree

or equivalent experience


**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


  • Customer Service
  • Engineering
  • Financial Services
  • Legal
  • Healthcare

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Cary, NC

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Cary, NC

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