7 days old

Service Account Representative -(Small Gas Turbine Applications)

Indianapolis, IN
**Service Account Representative -(Small Gas Turbine Applications)**

Locations:Indianapolis, Indiana

Job Family: Customer Services


English (US)

**Job Description**

**Division:** Power Generation Services

**Business Unit:** Distributed Generation

**Requisition Number:** 219591

**Primary Location:** United States-Indiana-Indianapolis

**Assignment Category:** Full-time regular

**Experience Level:** Entry level

**Education Required Level:** Bachelor's Degree

**Travel Required:** 5%

**Division Description:**

Siemens sets the standard for excellence in power generation, transmission and distribution, and provides innovative customer solutions from utilities, to industrial space, to oil and gas companies. Siemens portfolio includes power plants and power-generating equipment, turbines for use as mechanical drives, compressors for industrial applications, power transmission and distribution systems, smart grid applications, and related instrumentation and control systems.

**Job Description:**

**Customer Account Representative - Small Gas Turbines**

**Position Overview**

The Customer Account Representative will be supporting Small Gas Turbines global operations base with gas turbine products on six continents. The role will work with global partners and end users in the industrial gas turbine field to deliver market leading parts and solutions. The position will support a network of service partners including overhaul shops, packagers and parts distributors. It will focus on quote requests to delivery solutions. The Customer Account Representative will build relationships and deliver the necessary service required to support continued and successful operation. The role will report to the Aftermarket Services Manager within the Small Engine Business team for Siemens' Aero-derivative Gas Turbine (AGT) Business Unit. The position will be based out of our Indianapolis location.


+ Provide quotes, accept orders and follow material/solution delivery from request to delivery for network partners and end users.

+ Identify parts requirements as applicable for gas turbines.

+ Manage sales campaigns, network partner orders, warranty claims, part/engine movements through utilization of Graphic User Interface (GUI), SAP or Atlas based system.

+ Forecast part sales opportunities to increase sales revenue and improve profit through report trend analysis.

+ Identify part/solution delivery risks to fiscal year financial results.

+ Use SalesForce.com (CRM tool) to manage customer/operator data and opportunities from sales regions.

+ Work with customers/network and provide business unit with market feed back associated with changes in operating profiles, regulatory shifts (for global operating base), reliability/availability requirements, etc. Manage customer expectations as required.

+ Ensure compliance to regulations and mitigate potential delays for delivery.

+ Strong communication skills to apply and identify opportunities and deliver solutions for customers.

**Required Knowledge/Skills, Education, and Experience:**

+ Bachelors Degree in Business, Project Management or related field

+ 3+ years of related customer account sales experience in gas turbine, aviation and or energy sector.

+ 1+ years of experience GUI based ERP systems, SAP and SalesForce.com

+ Proficient in Microsoft Office suite (Word, Outlook, Excel, Powerpoint).

+ Ability to drive business settings and negotiations with various levels ranging from technicians/mechanics to executives.

+ Knowledge of complex technical systems (Gas Turbine packages)

+ Travel up 10% within Domestic/International market

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


  • Legal

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Service Account Representative -(Small Gas Turbine Applications)

Indianapolis, IN

Share this job

Service Account Representative -(Small Gas Turbine Applications)

Indianapolis, In

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast