17 days old

Cloud / API Process Documentation Developer

Charlotte, NC
**Cloud / API Process Documentation Developer**

Locations:Charlotte, North Carolina

Job Family: Engineering


English (US)

**Job Description**

**Division:** Digital Factory

**Business Unit:** Product Lifecycle Management

**Requisition Number:** 218561

**Primary Location:** United States-North Carolina-Charlotte

**Assignment Category:** Full-time regular

**Experience Level:** Entry level

**Education Required Level:** Bachelor's Degree

**Travel Required:** 15%

**Division Description:**

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthcare and Financial Services.

The Siemens Digital Factory Division offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services in order to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their manufacturing processes and reducing the time to market of their products.

For more information, please visit: http://www.siemens.com/businesses/us/en/digital-factory.htm

**Job Description:**

An Information Developer creates new technical publications and edits

existing technical publications including: API guides, usersguides,

implementation/installation guides and all other publications related

to product information release for microservices. Works with developers

to apply technical communications or instructional design

specialization to develop information solutions & assist global

customers to support their learning needs. Solves challenging problems

related to user-assistance and training. Contributes to and uses

audience and task analyses. Applies cross-functional skills to develop

information for a wide range of customer deliverables. Manages

projects. Performs responsibilities with general direction from


Works with developers to create user-focused content, including online

assistance, API documentation, tutorials, training materials, projects,

workshops, graphics, and multimedia.

Learns the product, conducts research, defines content and scope,

plans, develops, and maintains new and existing information solutions

for end-users, installers, administrators, and implementers of


Uses audience and taskanalyses to plan and create user-assistance

and/or training that is meaningful to the customer work experience.

Assists with conducting task analyses.

Understands and successfully uses xml/json development tools such as

swagger to create end-user products. Comprehends and manages

dependencies and relationships between content objects to create and

maintain information that is reused across multiple deliverables (such

as documentation and courseware), across various types of media (html,

xml, pdf), and across multiple releases and products.

Becomes increasingly competent in many aspects of information

development including product knowledge and application, research, user

studies, information or instructional design, information mapping,

media selection, graphics and multimedia development, content

authoring, content reuse, testing and implementation.

Creates, plans, and develops user-assistance and/or training-specific


Researches new products and/or changes to existing products to

determine the customer impact.

Responsible for researching and implementing automation techniques for

doc generation.

Manages own projects.

Executes process methodology, quality, and standards.

Modifies information products in response to customer feedback and

other assessments.

With guidance, interacts with end-users to learn their needs.

Skilled in technical communication or instructional design, or in a

product-related subject area such as software design and engineering

and/or product lifecycle data management.

Ability to obtain product knowledge at the component, feature, and

system level and learn its application in company products.

Ability to learn and understand technical/engineering concepts.

Works independently and as a member of a cross-functional team.

Effective interview and research skills.

Effectively uses the tools and platforms required by the organization.

Effectively communicates in one-to-one and group situations. Possess

strong interpersonal communication skills.

Experienced working in a fast-paced environment and adapt to constant

change; work in an environment where time for product and information

development is increasingly short.

Assimilates information from various sources and use it to create

quality products.

**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .


  • Arts / Entertainment / Media
  • Engineering
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  • Manufacturing / Production

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Cloud / API Process Documentation Developer

Charlotte, NC

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Charlotte, NC

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