18 days old
2018-01-302018-03-01

Claims Supervisor - Casualty

MetLife
Freeport, IL 61032
**Job Location:** United States : Illinois : Freeport























Role Value Proposition:











Supervises, evaluates, and develops a claims unit. Provides direction and necessary authority in the investigation, reservation, and disposition of claims.







Key Responsibilities:











+ Supervises, coaches, and develops a unit of casualty adjusters involved in handling casualty and property claims.



+ Reduces risk and exposure to the company by overseeing proper claims handling and timeliness of claims processing.



+ Reviews the payment screen on a daily basis to ensure payments are released in a timely manner.



+ Generates and reviews productivity reports to ensure team productivity goals are met.



+ Ensures productivity, service time and quality levels are maintained by adjusting unit resources and overseeing daily workflow, productivity, and quality for the unit.



+ Develops and oversees the quality of the claim files in the unit, including compliance, reserving, timeliness, customer service, diary and alerts.



+ Assists management with developing Department vision and strategy and translates into unit goals and visions; communicates to associates. Identifies, locates and provides needed training and resources.



+ Manages special projects or initiatives as assigned.



+ Stays abreast of litigation and laws impacting claims.



+ Ensures cases are properly prepped and referred to SIU and/or Subrogation.



+ Ensures that bodily injury exposure is identified by adjusters.



+ Conducts compliance reviews.



+ Performs other duties as assigned or required.



+ Supervisory Responsibilities: Full people management responsibilities, including hiring, firing, promotions, performance and compensation management, and training and development.























Required Skills:











+ 5+ yrs. insurance claims experience.



+ Proven history of increased responsibility due to high performance























Preferred Skills:











+ Bachelor's degree or equivalent business experience.



+ Prior leadership/supervisory experience























**Business Category**























MetLife P&C Claims























**Number of Openings**











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**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

Categories

  • Customer Service
  • Insurance

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Claims Supervisor - Casualty

MetLife
Freeport, IL 61032

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Claims Supervisor - Casualty

MetLife
Freeport, IL
US

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