20 days old

Claims Adjuster - Casualty

Charlotte, NC
**Job Location:** United States : North Carolina : Charlotte

Role Value Proposition:

This position supports the Metlifes core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions.

Key Responsibilities:

+ Interviews insureds, claimants and other parties to determine the facts of the claim.

+ Creates and documents claims file to comply with company guidelines and state regulations.

+ Reviews factual information to determine coverage and/or liability of all parties to the claim.

+ Determines the value of the claim by contacting the claimant, attorney, medical provider, and no fault carrier. Evaluates, negotiates, and moves bodily injury claims to closure.

+ Resolves complaints, and participates in arbitration and/or grievance procedures.

+ Recommends subrogation and/or SIU referral. Manages pending claims to meet company quality criteria.

+ Performs other related duties as assigned or required.

Essential Business Experience and Technical Skills:

Required Qualifications:

+ High School Diploma/GED.

+ 2+ years of casualty claims experience

+ This position will be filled in Charlotte, NC

Preferred Qualifications:

+ Bachelors Degree

+ Bodily injury claims experience

+ Excellent verbal and written communication skills

+ Strong Analytical skills

+ Strong Computer skills

+ Detail oriented and accurate

Salary Grade


Number of Openings


At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.


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Claims Adjuster - Casualty

Charlotte, NC

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Charlotte, NC

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