1+ months

Claim Adjuster - Homeowners Theft

Freeport, IL 61032
**Job Location:** United States : Illinois : Freeport **Alternate Job Location :** Not Applicable : Not Applicable _(_ **_Optional_** _: if no Alternate Location, remove)_

Role Value Proposition:

Provides exceptional customer service while investigating, evaluating and resolving Homeowner claims.

Key Responsibilities:

+ Interviews insureds, claimants and other parties to determine the facts of the claim.

+ Creates and documents claims file to comply with company guidelines and state regulations.

+ Reviews factual information to determine coverage and/or liability of all parties to the claim.

+ Determines value of the claim considering depreciation and actual cash value, negotiates and commits to the settlement, and moves claim to closure.

+ Resolves complaints, and participates in arbitration and/or grievance procedures.

+ Recommends subrogation and/or SIU referral. Manages pending claims to meet company quality criteria.

+ Performs other related duties as assigned or required.

Required Experience

+ 2-4 years of related business experience

+ Strong time management skills

+ Strong customer service skills

+ Ability to work in multiple systems

+ Strong attention to detail, written and verbal

+ Ability to work Saturdays and holidays

Preferred Experience

+ Bachelors degree

+ Claims experience

+ Home owners claims experience

+ Experience utilizing Xactimate

**Business Category**

_< MetLife P&C Claims >_

**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**


  • Customer Service

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Claim Adjuster - Homeowners Theft

Freeport, IL 61032

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Freeport, IL

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