16 days old
2017-11-282017-12-28

Care Coordinator - LTC

MetLife
Tampa, FL
**Job Location:** United States : Tampa : Florida







**Role Value Proposition:**







At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will investigate long-term care claims and makes determination on claims settlement within authorized guidelines.







**Key Responsibilities:**







+ Follows established policies and practices to resolve claim issues.



+ Reviews claim data to make claim settlement decisions.



+ Responsible for quality check of claims processed in the claim system for processing and financial accuracy.



+ Reviews bills/invoices for evidence of fraud.



+ Appropriately escalates issues to the supervisor for resolution as needed.



+ May provide guidance to junior staff members.



+ Performs other related duties as assigned or required.







**Essential Business Experience and Technical Skills:**







Required:







+ High school diploma



+ 5+ yrs. insurance claims experience.







Preferred:







+ Bachelors degree.



+ Strong customer satisfaction focus.







**Business Category**







Operations : Claims







**Number of Openings**







1







**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**







MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.







MetLife maintains a drug-free workplace.







**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**







Requisition #: 90543

Categories

  • Engineering
  • Insurance
  • Legal

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Care Coordinator - LTC

MetLife
Tampa, FL

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Care Coordinator - LTC

MetLife
Tampa, FL
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