1+ months

Care Coordinator - Long Term Care

Tampa, FL
**Job Location:** United States : Florida : Tampa

**Role Value Proposition:**

**Evaluates long-term care claims and exercises independent judgment, discretion and critical analysis to reach reasonable claims determinations that are in accordance with contract provisions and time service standards.**

**Key Responsibilities:**

1. Manages assigned caseload with limited supervision.

2. Provides timely, balanced and accurate claims reviews, documentation and recommended decisions in a time sensitive and fast paced environment.

3. Compiles file documentation requiring extensive policy and factual detail.

4. Identifies information and resources needed to make benefit eligibility determinations.

5. Communicates decisions to policyholders and or their representatives in both verbal and written form.

6. Clarifies and reconciles inconsistencies.

7. Conducts in depth detailed information-gathering phone calls that obtain medical condition details and other information.

**Essential Business Experience and Technical Skills:**


+ **High School Diploma**

+ **1-2 years of related business experience or up to three years LTC experience**

+ **Ability to work in a paperless environment**


+ **BA/BS Degree preferred**

**Business Category**

_Global Technology & Operations_

**Number of Openings**


**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

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Care Coordinator - Long Term Care

Tampa, FL

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Tampa, FL

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