11 days old

AVP Strategic Programs & Business Optimization Insights Leader

Tampa, FL
**Position** : AVP Strategic Programs & Business Optimization Insights

**Job Location: T** **ampa, FL**

**Role Value Proposition** : The role aligns to the US Business region and sits in the Strategic Solutions & Governance organization, a shared service business value-driven organization that provides solutions and services across US Business.

The AVP of Strategic Programs & Business Optimization is a new position in the Business Optimization & Controls organization. The leader is responsible for driving and delivering streamlined, holistic solutions for MetLifes business segments; making it easier for them to do business. This includes the overall development and implementation of an operating model to manage and implement cost leadership and inforce optimization opportunities across all businesses to ensure consistency of planning, execution, and governance. The individual will also work with senior leaders to identify and implement program management opportunities that were previously outsourced that can be supported internally by this teams program management expertise. Ongoing oversight responsibilities for program management also include continued development of the Strategic Program & Business Optimization team, U.S. Business Investment Committee transparency, BO&C annual planning portfolio management, and senior leadership program steering committee and communications.

**Key Responsibilities:**

Influencing and driving the strategy for developing holistic solutions related to customer centricity, business optimization, and operational effectiveness.

Development, implementation, and management of an operating model for cost leadership and inforce optimization ideas across all businesses to ensure consistency of planning, execution, and governance.

Identifying and implementing program management opportunities that were previously outsourced to consultants that can be supported internally by this teams program management expertise. Coordinate and align processes and supporting tools (Project Management tools, framework and guidelines)

Develop talent within the Business Optimization & Strategic Program organization through empowerment of associates to influence and deliver streamlined solutions that focus on the business user experience and meet our partners complex business needs.

Partners with the Business Optimization & Controls leaders to implement a holistic approach to assess the organization's opportunities (risk, business controls, campaign management, compensation strategy, business intelligence & insights, and data management operations) and influence technology architecture, business prioritization and investment decisions. Drive recommendations into the annual planning process, ensuring outputs are aligned to the business priorities as they relate to highest risk, cost leadership, and revenue generating priorities.

**Essential Business Experience and Technical Skills:**

Demonstrated experience managing complex business processes, technology and change programs across a matrixed organization for a Fortune 50 company. Ability to champion change, inspire a shared vision and promote key values.

Analytic and strategic thinker capable of translating senior-level direction to lead the Strategic Programs & Business Optimization Insights team. Able to achieve results in a matrix setting through stewardship, influence, motivation and change leadership.

Strong leader with demonstrated sound business judgment. Able to inspire the trust, confidence, and respect of peers and other senior leaders. Develops talent for the future.

Strong interpersonal and teamwork skills including oral and written communications, relationship building, collaboration, influencing, negotiation and conflict mediation across a broad range of levels in the organization

12+ years of experience in various business or technology roles with progressive responsibility, preferably within the financial services industry

Undergraduate degree required, MBA or other advanced degree preferred.

**Leadership Competencies:**

Thinks Strategically - Sets direction aligned to the companys strategy, applying external and global perspective to meet local and global needs.

Motivates People - Gains people commitment to achieve business objectives through clear communication of the companys vision and flexing leadership styles to inspire high performance.

Creates Partnerships - Authentically builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.

Seizes Opportunity - Seeks new opportunities and ways to create balanced business growth while improving operational capabilities.

Grows Talent - Inclusively and pro-actively develops talent, empowers individuals and manages diverse teams to drive engagement and performance

**Key Relationships** **:**

**Reports to:** VP Business Optimization & Controls

**Direct reports/team** : 3 - 4

**Key Stakeholders** : Campaign Management & Business Intelligence/Insight Delivery, Assistant Vice President

Business Controls, Director

Data Management Operations, Director

Incentive Compensation Strategy & Technology

Senior business leaders across U.S. Business structure to be determined as part of governance model

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**

Requisition #: 89441


  • Management
  • Financial Services
  • Legal

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AVP Strategic Programs & Business Optimization Insights Leader

Tampa, FL

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Tampa, FL

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