1+ months

AVP, Solution Design Lead

Cary, NC
**Role Value Proposition** : The AVP, Solution Design Lead will provide thought leadership for advanced digital workplace and collaborations environment through understanding of MetLife technology landscape, business processes, risks, and prevailing industry trends. This role will work with internal and external partners to drive innovative thinking that delivers new capabilities for MetLife associates.

**Key Responsibilities:**

+ Collaborate with key business and technology stakeholders to develop roadmap for the global intranet and collaboration platform

+ Partner with development teams and vendors to identify technology solutions to meet the business needs and align to the overall MetLife direction

+ Mange on-going enhancements and development of the new Project Approval Request system.

+ Responsible for leading discovery projects and high level system design. Maintain an awareness of business solutions particularly around collaboration, document management and CRM that might support Employee Experience mission.

+ Lead in solutioning, specifying and selecting information system solutions, considering functionality, data, security, integration, infrastructure and performance.

+ Develop and maintain a model of Employee Experiences current and future Solutions Designs and a structure that is stable, resilient and high performance.

+ Lead the team responsible for tier 3 support of O365 SharePoint, Yammer, MyMetLife Mobile, PAR system, and enterprise search tool. Respond to escalations, resolve user problems, and identify areas for continuous improvement

**Essential Business Experience and Technical Skills:**

+ Implementation experience with Microsoft O365, .Net, and SharePoint platform

+ 10-15 years of experience in system development responsible for large scale projects

+ Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills

+ Experience of developing Services Orientated Architectures (SOA)

+ Practical Knowledge in networking, security and authentication

+ Served as infrastructure or operations leader overseeing applications deployed in a mixed on-prem and cloud environments

+ Experienced in managing cross functional team comprised of internal staff and vendor resources

+ Strategic business acumen and understanding of organization strategy and ability to design information systems to delivery that strategy

+ Undergraduate degree in computer science or engineering with advanced degree preferred


+ Knowledge of Microsoft O365 and SharePoint

+ Track record of working with a broad range of information solutions and products particularly document management, collaboration and content management.

+ Experience of developing Services Orientated Architectures (SOA)


+ Excellent communication skills with ability to explain technical concepts to lay audiences. Some experience working with executive level stakeholders.

+ Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills Demonstrated business acumen and understanding of organization strategy and ability to design information systems to delivery that strategy

**Leadership Competencies:**

+ **Thinks Strategically** Sets direction aligned to the companys strategy, applying external and global perspective to meet local and global needs.

+ **Motivates People** Gains people commitment to achieve business objectives through clear communication of the companys vision and flexing leadership styles to inspire high performance.

+ **Creates Partnerships** Authentically builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.

+ **Focuses on Customers** Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.

+ **Drives Results** Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.

**Key Relationships** :

+ **Reports to:** VP, Employee Experience

+ **Direct reports/team** : 3 directs/6 total team

+ **Key Stakeholders** : VP, Platform engineering; VP, Corporate Communication; AVP, Security Engineering

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**

Requisition #: 93867


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AVP, Solution Design Lead

Cary, NC

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Cary, NC

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