23 days old

Associate Claims Adjuster

Freeport, IL 61032
**Job Location:** United States : Illinois : Freeport

Role Value Proposition:

This position supports the Metlifes core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions.

Key Responsibilities:

+ Interview all involved parties to determine the facts of the claim.

+ Document claims file to comply with company guidelines and state regulations.

+ Review factual information to determine coverage and/or liability of all parties to the claim.

+ Manage pending claims to meet company quality criteria.

+ Negotiate and commit to the settlement, and move claim to closure.

+ Resolve complaints, and participate in arbitration and/or grievance procedures.

Essential Business Experience and Technical Skills:

Required Qualifications:

+ High school diploma/GED

+ 0-2 years related business experience

+ Required to obtain an adjuster license in some states once hired

+ Strong verbal/written communication skills

+ Excellent time management skills and attention to detail

+ Exceptional customer service skills

+ Ability to work schedules that include M-F 9am-6:30pm with one rotating late night until 8 pm and rotating Saturdays 8am-4pm

+ Training will be 6 weeks M-F 8-5 100% attendance required

Preferred Qualifications:

+ Bachelors degree preferred

**Business Category**

_< MetLife P&C Claims >_

**Number of Openings**


**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**


  • Customer Service
  • Insurance

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Associate Claims Adjuster

Freeport, IL 61032

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Freeport, IL

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