24 days old
2017-11-222018-01-15

Associate Claim Adjuster - CST

MetLife
Irving, TX
**Job Location:** United States : Texas : Irving























**Role Value Proposition:**























This position supports the Metlifes core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions.























Key Responsibilities:











+ Interview all involved parties to determine the facts of the claim.



+ Document claims file to comply with company guidelines and state regulations.



+ Review factual information to determine coverage and/or liability of all parties to the claim.



+ Manage pending claims to meet company quality criteria.



+ Negotiate and commit to the settlement, and move claim to closure.



+ Resolve complaints, and participate in arbitration and/or grievance procedures.























Essential Business Experience and Technical Skills:















Required Qualifications:











+ High school diploma/GED



+ 0-2 years related business experience



+ Required to obtain an adjuster license in some states once hired



+ Strong verbal/written communication skills



+ Excellent time management skills and attention to detail



+ Exceptional customer service skills



+ Ability to work schedules that include M-F 9am-6:30pm with one rotating late night until 8 pm and rotating Saturdays 8am-4pm



+ Training will be 6 weeks M-F 8-5 100% attendance required



































Preferred Qualifications:











+ Bachelors degree preferred























**Business Category**











_< MetLife Property and Casualty Claims >_























**Number of Openings**











_<10>_























**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

Categories

  • Customer Service

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Associate Claim Adjuster - CST

MetLife
Irving, TX

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Associate Claim Adjuster - CST

MetLife
Irving, TX
US

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